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Data Deletion Request
Last updated: September 13, 2026
If you want to request deletion of personal data associated with our services, send an email to info@novaglintlabs.com using the format below.
Please include
- Full name (or the account display name used in contact messages)
- Email used in support or purchase-related contact
- Service used: website / Eternal Ice Rink on itch.io / TikTok Mini Game
- Country/region where you played
- Reason for the request (optional)
What we can process
- Website and support records under our direct control.
- Support-related identifiers and messages tied to the provided contact details.
- Game account-related records that we maintain.
We cannot directly delete certain data held by TikTok or third-party ad platforms on our behalf. For those records, we will direct you to the relevant platform deletion channels.
Request subject (copy): Data Deletion Request - NovaGlint Games
Privacy policy
Please review our Privacy Policy for retention periods and legal grounds.