Privacy Policy

This Privacy Policy explains how we collect, use, and protect information across our official website at novaglintlabs.com and associated game services, including:

• Web game: Eternal Ice Rink (一世冰场) (HTML5/Itch.io)
• TikTok Mini Game publications managed by our Hong Kong entity

1) Who we are

• NovaGlint Games LLC — United States entity, developer and IP owner.
• NovaGlint Games Limited (诺瓦星芒有限公司) — Hong Kong entity, authorized to publish and operate selected titles on TikTok Mini Games.

When you contact us, we act as the controller for support and account-related records. For TikTok Mini Game operations, TikTok platform rules also apply.

2) Information we may process

• Information you submit: email address, game feedback, message content, or legal requests.
• Account/platform identifiers: TikTok OpenID or user identifiers when you use platform features or login flow.
• Gameplay and technical data: app session data, gameplay progress, crash logs, and standard analytics that help us fix issues.
• Website technical logs: IP-derived region, device/browser details, access time, and request logs from our hosting/CDN.
• Payment/ad-related platform data: if ads or third-party APIs are used, we may process platform-supplied event data as required for operation and reporting.

3) How we use data

• Operate, secure, and improve our services.
• Respond to support and legal requests.
• Deliver platform features, anti-fraud checks, analytics, and crash diagnostics.
• Comply with legal and platform obligations.

4) Cookies and similar technologies

We may use first-party cookies/session storage and third-party services for analytics or CDN delivery. You can clear cookies in your browser settings.

5) Third parties

• Cloudflare (hosting and performance services).
• TikTok (Mini Game platform services).
• itch.io (distribution for browser version).

6) Legal basis, retention, and transfer

We keep data only as needed for business operation, compliance, and legitimate interests. Data may be retained on secured production systems and may be processed in cross-border regions that host our service providers.

7) Your rights

You may request access, correction, deletion, or a restriction of use, depending on applicable law. Send requests to info@novaglintlabs.com. Some processing on platform systems may require TikTok-side actions under their own channels.

8) Children's privacy

Our services are not directly aimed at children. If a child has submitted personal data, contact us and we will review and process according to applicable law.

9) Security

We use standard technical and organizational measures to reduce risk and protect data integrity. No transmission is absolutely risk-free on the internet.

10) Data deletion

To request deletion, use the Data Deletion page for the required details and processing steps.

11) Contact

Email: info@novaglintlabs.com